1. About Us

Kartikey Krishna Foods is a food business engaged in the production and sale of cookies and related food products through its website and other platforms.

2. Use of Website

  • You must be at least 18 years old or have parental consent to use this website.

  • You agree to use the website only for lawful purposes.

  • Any misuse, hacking, or unauthorized access is strictly prohibited.

3. Product Information

  • We make every effort to display accurate product descriptions, ingredients, and prices.

  • However, slight variations in color, texture, or packaging may occur due to production or display differences.

  • All products are subject to availability.

4. Orders & Payments

  • Placing an order on our website means you agree to purchase the selected products at the listed price.

  • Payments must be made through the available payment methods on the website.

  • Kartikey Krishna Foods reserves the right to cancel or refuse any order due to pricing errors, stock issues, or suspected fraud.

5. Shipping & Delivery

  • We aim to deliver orders within the estimated delivery time mentioned at checkout.

  • Delivery delays due to unforeseen circumstances (weather, logistics, government restrictions, etc.) are not our responsibility.

  • Risk of loss passes to the customer once the order is delivered.

6. Returns & Refunds

  • Due to the perishable nature of food products, returns or exchanges are not accepted unless the product is damaged, expired, or incorrect.

  • Any issue must be reported within 24 hours of delivery with proper photos/videos.

  • Approved refunds will be processed to the original payment method within a reasonable time.

7. Allergens & Consumption Disclaimer

  • Our cookies may contain ingredients such as wheat, milk, nuts, soy, or other allergens.

  • Customers are responsible for checking ingredient information before consumption.

  • Kartikey Krishna Foods is not liable for any allergic reactions or health issues resulting from consumption.

8. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of Kartikey Krishna Foods.

  • Unauthorized use, copying, or reproduction is strictly prohibited.

9. Limitation of Liability

  • Kartikey Krishna Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability, if any, shall be limited to the value of the product purchased.

10. Privacy

  • Your personal information is handled according to our Privacy Policy.

  • We do not sell or misuse customer data.

11. Changes to Terms

  • Kartikey Krishna Foods reserves the right to update or modify these Terms & Conditions at any time without prior notice.

  • Continued use of the website implies acceptance of the updated terms.

12. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of Indian courts.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Kartikey Krishna Foods
Paro Chowk, Post – Matia
Police Station – Barhat, District – Jamui
Pincode – 811312, Bihar, India